Help with Tacto, the sports social network by Core Mentors LLC. If something isn't working or you have a question, we're here to help.
Contact us
Write to support@netcoresports.com. We answer every message within 2 business days.
To help us help you faster, include the email on your account and, for app issues, your device and Tacto version.
Account & sign-in
- Forgot your password? Reset it here, or tap “Forgot password?” on the app's sign-in screen.
- Signed up with Google or Apple? Use “Continue with Google” or “Sign in with Apple” to sign in.
Delete your account
- In the Tacto app: open your profile → Settings (gear icon) → Delete account.
- On the web: Dashboard → Settings → Delete account.
Deletion is scheduled 30 days out — sign in before then to cancel it. After that, your profile, highlights and connections are removed. You can also ask us to delete your account by writing to support@netcoresports.com.
Report content
Tap ••• on any post or comment (including comments on highlights) and choose “Report”. Our team reviews every report. For urgent safety concerns, email support@netcoresports.com.
Clubs & organizers
Clubs run their portal — staff, courts, players, leagues and displays — at tactosports.com. New club accounts are reviewed by our team before they go live.
Payments
Registrations and purchases are processed securely by Stripe on behalf of the club or coach. Questions about a charge? Email support@netcoresports.com with your receipt.